There are no refunds, credits or exchanges on all tickets unless the event has been cancelled or postponed as per our terms and conditions.
How do I obtain a refund on a cancelled or postponed event?
The Ticket Fairy will call or email you with details of each cancelled or postponed event as sometimes there may be other options rather than a refund.
Generally, we will automatically issue a refund back to the credit card used for purchase. If this is the case we will email you a confirmation that your refund has been processed to the email address provided when you booked. It usually takes around 3 business days for the funds to return to your account.